Privacy Policy
Your privacy is important to us at Miraculous Corp (which includes affiliates and subsidiaries) (“Miraculous Corp”, “we”, “us”, “our”). This Privacy Statement describes the information Miraculous Corp collects from you and how we use and disclose that information. It also describes what information third parties collect from you and how we use that information. You can click on the following links to go directly to the corresponding sections of this Privacy Statement.
- What Information We Collect
- How We Use Your Personal Information
- How We Disclose Your Personal Information
- How We Protect Your Personal Information
- Transmission of Information to Other Countries
- Your Choices and Controls
- Protecting Children’s Privacy
- Other Important Information
- Consumer Health Data
- Information for California Residents
- Information for Nevada Residents
- Certification
- Contact Us
What Information We Collect
We collect information from you and about you to provide you with tailored Miraculous Corp Services. The information we collect depends on the specific Miraculous Corp Services involved and the nature of your interaction with us. The following are examples of the types of personal information that we collect and how we use that information:
Context | Examples of Personal Information Collected | Primary Purpose and Legal Basis for Collection and Use |
Browsing Activity and Website Usage | When you visit our Sites or use our Mobile Apps, we and certain third parties collect information about how you use and navigate our Sites and Mobile Apps, such as which links you click on, which pages or content you view, and other similar information or statistics. We also collect technical information about your device such as operating system, browser information, Internet Protocol (IP) address, Universal Device Identifiers (UDID), and similar information. | We use this information to improve the quality of service when you visit our Sites, Mobile Apps, and other web sites of interest to you. We also use this information to remind us of who you are, save you time when you visit our Sites and Mobile Apps, and tailor our products, services and advertising to suit the personal interests of you and others. We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests to elevate offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud. Where required by law, we base the use of some types of cookies upon consent. Please see our Cookie Statement for more information. |
Communications With Us | When you communicate with us, including contacting us for support, to provide feedback or comments, or to make a request or other inquiry, we may collect your name and contact information (such as e-mail address or phone number), as well as any other information that you choose to provide to us. In some cases, we record customer service calls for quality assurance. | We use this information to respond to and/or follow-up on your issues or feedback, and to provide information in response to your requests and inquiries. We have a legitimate interest in receiving, and acting upon, your feedback or issues. |
Demographics | When you interact with Miraculous Corp Services, we may collect your and/or your child’s age. | When you interact with Miraculous Corp Services, we may collect your and/or your child’s age. |
Promotional Communications | When you sign up to receive information and offers, we collect your name and email address and/or phone number (as well as certain additional information you can provide such as the day and month of you or your child’s birthday to tailor such promotional communications). | We use this information to share information about our products and services as a matter of first impression or with individuals that consent to receive such information. We have a legitimate interest in sharing information about our products or services. |
Registration Programs | When you join our registration program, we may collect your name, the month and day of your birthday, phone number, e-mail address, and mailing address. | We use this information to administer our newsletter programs and promotions to provide you with the benefits associated with the programs. We also use this information to detect security incidents and to protect against malicious, deceptive, or fraudulent activity in connection with any program terms and conditions. |
Surveys | When you participate in a survey we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. | We use this information to understand your opinions, and collect information relevant to our organization. We have a legitimate interest in collecting feedback. |
Sweepstakes, Contests, and Promotions | When you participate in a sweepstakes, contest, or other similar campaign or promotion, we collect your name, contact information, and in some cases limited demographic information and content generated by participants. Some campaigns and promotions have a social networking component where you can choose to submit additional information such as social media profiles and handles, photographs, user-generated content and other content. | We have a legitimate interest in administering our sweepstakes, contests, and other similar promotions. In some contexts, we are also required by law to collect information about those that enter into our sweepstakes. |
In addition to the personal information we collect from you directly, we may also obtain information about you from other sources, including third parties, business partners, social networks, vendors that provide services on our behalf, or publicly available sources.
In some cases, you are not required to provide all personal information identified in this Privacy Statement to use Miraculous Corp Services, but certain functionality may not be available if you do not provide certain personal information. For example, if you do not provide certain personal information, we may not be able to respond to your requests, or provide you with marketing that we believe you would find valuable, among other things.
How We Use Your Personal Information
In addition to the purposes and uses described above, we use personal information in the following ways:
- To provide you with Miraculous Corp Services.
- To identify you when you visit our websites or stores.
- To communicate with you about our products, services, sales, offers, and promotions.
- To verify your or your child’s age.
- To send marketing and advertising communications.
- To detect security incidents, and to investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.
- To protect our intellectual property.
- To comply with legal obligations, to establish or exercise our rights, and to defend against a legal claim.
- To provide and maintain the functionality of our website, including identifying and repairing errors or problems.
- To support core business functions, including to maintain records related to business process management, loss and fraud prevention, and to collect amounts owing to us.
How We Disclose Your Personal Information
We disclose information that we obtain within the Miraculous Corp family of companies, and with our third-party partners for them to fulfill their tasks on our behalf. In addition to the specific situations discussed elsewhere in this Privacy Statement, we disclose personal information in the following circumstances:
Affiliates and Acquisitions
We may disclose personal information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also disclose information with that company, including at the negotiation stage.
Other Disclosures with Your Consent.
We may ask if you would like us to disclose your information with other unaffiliated third parties who offer products or services that may interest you.
Other Disclosures without Your Consent.
We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also disclose your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
Partner Promotion
We may offer contests, sweepstakes, or other promotions in partnership with third parties. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner, the information that you provide will be disclosed with us and with them. Their use of your information is not governed by this Privacy Statement, unless a link to this Privacy Statement is presented when you enter, opt-in, or in the disclaimer or rules of the promotion. Please consult the privacy statement or policy that is presented on the entry or redemption page for the promotion for more information.
Service Providers
We may disclose your information with a variety of service providers. Among other things service providers may help us to administer our website, provide database and server maintenance and security, conduct surveys and provide technical support. Our contracts with third-party service providers who access information require them to safeguard that information.
Third-Party Technology Partners.
We disclose information about usage and interests that we obtain through cookies and related technologies with third-party technology partners, and obtain consent as required by applicable law. Learn more at our Cookies and Technology Statement.
User-generated Content
Some of our Sites or Services may provide the opportunity to post or upload content, like reviews, comments, videos, pictures, files or social media interactions. If you decide to submit information on these pages, that information may be publicly available to others using the service. Social sharing at Miraculous Corp Services directed to children are structured so that no children’s personal contact information is shared between visitors unless parental consent is obtained.
How We Protect Your Personal Information
We strive to protect the information you provide to us through commercially reasonable administrative, technical, and organizational safeguards. Please be aware that while we work hard to protect your information, no method is 100% secure, and we cannot guarantee that information security measures are failure proof.
We recommend that you learn about and use tools, habits, and practices to protect the security of your personal information.
Transmission of Information to Other Countries
The servers that make Miraculous Corp Services available, and databases where we house information may be located in the United States and in other countries that may have privacy laws that differ from where you live. We may use cloud services whose servers may be anywhere in the world. We take appropriate measures for the cross-border transfer of personal information.
Your Choices and Controls
You can make the following choices regarding your personal information:
Access To Your Personal Information
You may request access to your personal information, in a portable format, by contacting us as described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.
Changes To Your Personal Information
We rely on you to update and correct your personal information. Our website typically allows you to modify or delete your account profile. If our website does not permit you to update or correct certain information, you contact us as described below in order to request that your information by modified. Note that we may keep historical information in our backup files as permitted by law.
Deletion of Your Personal Information
Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us at the address described below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
Objection to Certain Processing
You may object to our use or disclosure of your personal information.
Online Tracking
We recognize and respond to automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
Promotional Emails
You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
Promotional Mailings
If at any time you do not want to receive offers from us you can remove yourself from our mailing lists by reaching out to us (our contact information is below). Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
Promotional Text Messages
If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
Revocation of Consent
If you revoke your consent for the processing of personal information, then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us as described below.
Parental Controls
Parents can access their children’s personal information and make choices about how Miraculous Corp uses that information, including updating or deleting the information using the choices and controls above. It will assist us in fulfilling your request if you use the tools to identify yourself as a “representative” of that child.
You may request a copy of the personal information that we hold about you, and exercise other rights as described above through our online portal, located here
Note that, as required by law and to protect the information we hold from unauthorized disclosure, we may require you to prove your identity for certain processes. We may verify your identity by asking you to submit your request via your Miraculous Corp account or by phone call or email. Depending on your request, we may ask for information such as your name or date of birth. Following a verified request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. We must be provided with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your identity.
Protecting Children’s Privacy
- We do not collect personal contact information from children at Miraculous Corp Services directed to children without the consent of a parent or legal guardian, except in limited circumstances authorized by law.
- We collect some information (like IP address, mobile device UDID, operating system, etc.) automatically and use technology like cookies to provide functionality and support our operations. We obtain consent where required.
- We do not ask for more personal information than is necessary for a child to participate in an activity.
- We take steps to prevent children from posting or publicly disclosing personal information.
- We use moderation and filtering technology (and in some cases human moderation) in an effort to prevent children from posting personal information without parental consent at Miraculous Corp Services directed to children.
- We may require you to provide a birthdate and we may automatically process country level location information before you can access a Miraculous Corp Service or provide personal information.
Other Important Information
The following additional information relates to our privacy practices:
Third Party Applications/Websites
Miraculous Corp Services may link to, use or connect with other websites or applications that are owned or operated by third parties. Please note, we have no control over the privacy practices of websites or applications that we do not own and Miraculous Corp is not responsible for them. We encourage you to review the privacy policies of any third-party website or application for details about what information is collected and how it is used and/or disclosed.
Third-Party Vendors
When you place an order on a third-party vendor’s website (for example, Walmart.com), those transactions are conducted through the vendor’s website. You should be sure to review the third party’s website terms and conditions and privacy policy before submitting any personal information or engaging in any transactions through the third-party site. Miraculous Corp is not responsible for any transactions made with third parties, or for their content, terms and conditions, or privacy policies.
Changes to This Privacy Policy
We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
Children
We do not knowingly sell the personal information of minors under 16 years of age.
Information for California Residents
Under California law, organizations are required to provide additional information to you about how they use and disclose information. Specifically, organizations should disclose whether certain categories of information are collected, “sold” or transferred for an organization’s “business purpose” (as those terms are defined under California law). We have included this California-specific information below. We do not discriminate against California residents who exercise any of their rights described in this Privacy Statement.
Uses and Disclosure of Your Information
The following describes the categories of personal information we collect and to whom we disclose such information for business purposes. Please note that because this list is comprehensive, it may refer to types of information that we collect and disclose about people other than you.- Customer identifiers – such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol (IP) address, e-mail address, account name, signature, or other similar identifiers. We may disclose this type of information to third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), internet service providers, marketing partners, operating systems and platforms, our corporate affiliates or subsidiaries, our service providers, payment processors and financial institutions, product and service fulfillment companies, and social media networks.
- Commercial information. We may share this type of information with third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), operating systems and platforms, our corporate affiliates or subsidiaries, our service providers and financial institutions, product and service fulfillment companies, and social networks.
- Internet or other electronic network activity information. We may share this type of information with third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), operating systems and platforms, our corporate affiliates or subsidiaries, our service providers, and social networks.
- Geolocation data. We may share this type of information with third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), internet service providers, operating systems and platforms, our corporate affiliates or subsidiaries, our service providers, and social networks.
- Audio, electronic, visual, or similar information. We may share this type of information with third parties for our business purposes. This may include government entities (as may be needed to comply with law or prevent illegal activity), internet service providers, operating systems and platforms, our corporate affiliates or subsidiaries, and our service providers.
- Inferences drawn from the information identified above. We may share this type of information with third parties for our business purposes. This may include advertising networks, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), our corporate affiliates or subsidiaries, our service providers, and social networks.
In addition, the following disclosure activities may be considered a “sale” of personal information under California law:
Do Not Sell My Personal Information
Subject to certain exceptions, California residents have the right to opt out of the “sale” of their personal information. To opt out of the “sale” of your personal information as described in this section, visit DO NOT SELL MY PERSONAL INFORMATION. In order to designate an authorized agent to act on /privacy-policy/your behalf you must provide the authorized agent with written permission to do so.
Information for Nevada Residents
Subject to certain exceptions, Nevada residents may opt-out of the “sale” of personal information. To opt out of the “sale” of your personal information as described in this section, visit DO NOT SELL MY PERSONAL INFORMATION. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so.
Contact Us
If you have any questions, please don’t hesitate to contact us!
Miraculous Corp
3002 Main Street
Santa Monica, Calfornia 90405
Email: [email protected]
